Learn about Twitter and how it can be used to support your practice, your organisation and your learning and development.
Open Badge information
Open Badge: SSSC 23 Things Digital – Thing 11: Twitter
Counts towards: SSSC 23 Things Digital – Social Media Champion
Twitter is a microblogging platform that allows you to share images, videos and links. Every tweet is limited to a maximum of 280 text characters. It can be an effective way to build a peer network, track news and events, and share information and research updates.
Why use Twitter?
- Twitter can be a go-to place for expertise and advice – this can benefit you when looking for information and help demonstrate your own expertise.
- It can provide you with access to a vast range of people and organisations that you might otherwise be unable to reach, allowing you to build a great network.
- Developing these networks can lead to collaboration, employment, knowledge sharing and other opportunities.
Choose one of the following Beginner, Intermediate, or ‘Don’t want to set up a Twitter account’ activities below and complete the associated activities.
a) Visit Getting started with Twitter and learn about the basics of Twitter
b) Set up an account at Twitter.com to explore how you might use it
- Post a tweet about completing this Thing using the hashtag #SSSC23Digital.
- Look for accounts of people you’d like to follow. Of course, we recommend you follow @SSSCLearnTech and @SSSCnews but here are some others that you might find interesting:
Scottish Government: @scotgov
Care Inspectorate: @careinspect
Social Services Knowledge Scotland: @SSKS_online
Digital Scotland: @digitalscots
Skills for Care: @skillsforcare
Social Work Scotland: @socworkscot
British Association of Social Workers: @BASW_UK
Social Work Tutor: @socialworktutor
Social Care Elf: @SocialCareElf
Write a blog post of at least 100 words reflecting on your exploration of Twitter, your organisation’s Twitter handle (if it has one), and explain what the following terms are:
Tweet / Follow / Feed / Direct Message / Retweet / Hashtag / Handle / Mention
Also mention any Twitter accounts you think other social service workers in Scotland might be interested in following.
If you are already experienced at using Twitter, there are a variety of functions and management tools available which can streamline your experience and help you to collect and analyse data.
As you start to follow more and more accounts, your feed can become overwhelming and you may miss posts that you’re interested in. Lists are a way to manage the number and type of tweets you see. To complete this Thing, create a list for your professional and learning network.
To add an account to your list:
- go to the Twitter profile page of the account you’d like to add to the list and click on the cogwheel/settings icon
- select ‘Add or remove from Lists’
- you can then choose to create a new list or add them to an existing list by selecting the box for your list of choice
- repeat for other users.
To view the feed from one your list:
- go to your Twitter profile page and click the cogwheel/settings icon
- select ‘Lists’
- choose the list you created
- a feed which only displays tweets from accounts on your list will appear.
b) Twitter analytics
Twitter offers an analytic service to help you understand the impact and reach of your tweets.
To enable Analytics, go to http://analytics.twitter.com and log in with your Twitter account.
To view your analytics, go to your Twitter homepage, click on your profile image in the top right corner, then on Analytics from the dropdown menu.
Use the tabs Home/Tweets/Audiences/Events/More at the top of the screen to explore the different analytics Twitter collects for you.
c) Management tools
Using a management tool such as Tweetdeck allows you to schedule tweets at specific times, save #hashtag searches, and monitor and take part in realtime chats using #hashtags.
Twitter have a guidebook with useful tips and tricks.
Write a blog entry of at least 100 words reflecting on your current use of Twitter, the process involved in creating your list and exploring analytics and management tools. Did your analytics produce any interesting information? If you want, make your list publicly available and share the address URL in your blog entry. You should also mention any Twitter accounts you think other social service workers in Scotland might be interested in following.
Post a link to a tweet about completing this Thing using the hashtag #SSSC23Digital.
Don’t want to set up a Twitter account.
You don’t need to be signed up to Twitter in order to use it for information gathering.
a) Go to the Twitter homepage https://twitter.com and click on the search bar. Type in some keywords from the field you work into the search bar and see what types of accounts and tweets you find.
b) Explore the site, find Twitter users with interesting content and view their public feeds. Try using a #hashtag to find content and news from your field of work.
Write a blog post of at least 100 words reflecting on why you have chosen not to create a Twitter account. Have you had one in the past? If so, why don’t you use it anymore?
Discuss the information you were able to find without creating an account and how this might be useful for information gathering and/or networking.
You should also mention any Twitter accounts you think other social service workers in Scotland might be interested in following.